Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Hawthorn Suites by Wyndham Las Vegas / Henderson
Below are the verified reviews from guests that we have booked recently:
"Unhappy Guest"
Overall Score2.0/5
Rooms run down. Air conditioner not working. Only one washing machine for the whole hotel. Unpleasant staff. Had to ask to have my room cleaned. Availability of breakfast was poor.
Paula A. (Individual traveler, booked 1 room), from
09-Feb-2022 Verified Review, stayed from Wed Feb 02 to Mon Feb 07 2022 at a $85.00 average nightly rate.
"Customer is always Second!"
Overall Score3.0/5
Not only did we wait hours to get into our rooms due to new computer system, but then we were charged for two rooms instead of one room. When it comes to complimentary breakfast, you better get down to eat when they open as the staff take all the food upon entering their shifts. Hotel guests will then need to sit and wait for them to refill the food which could take 15 minutes.
Melissa M. (Individual traveler, booked 1 room), from
09-Feb-2022 Verified Review, stayed from Tue Feb 01 to Mon Feb 07 2022 at a $105.00 average nightly rate.
"Was very pleased."
Overall Score5.0/5
I was pleasantly surprised. Typical two queen bed room. Decent size. I also loved that they had complimentary food served in the lobby on Wednesday nights. The food was delicious and we were very pleased. This location was perfect for where we were going also and there's so much that's close by.
Candace J. (Individual traveler, booked 1 room), from
08-Feb-2022 Verified Review, stayed from Wed Feb 02 to Sun Feb 06 2022 at a $97.99 average nightly rate.
Response from Management on 24-Feb-2022:
Thank You very much for taking the time to provide our team with your encouraging review! We will continue to work hard so that all of our guests enjoy their experience as you did!
"Several maintenance upgrades are needed."
Overall Score3.0/5
Several simple maintenance upgrades would make this hotel much more welcoming and comfortable.
Helen R. (Group coordinator, booked 2 rooms), from
14-Dec-2021 Verified Review, stayed from Thu Dec 09 to Sun Dec 12 2021 at a $109.99 average nightly rate.
"Hard to say with everything shut down."
Overall Score4.0/5
Okay
George G. (Individual traveler, booked 1 room), from
07-Jul-2020 Verified Review, stayed from Mon Jul 06 to Wed Jul 08 2020 at a $98.89 average nightly rate.
Summary of Verified Reviews
76
Good
Summary of 985 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Fair family hotel. Located near shopping areas with easy access to parking.
Service
79/100
222 reviews
Great service, especially at reception.Poorly-managed, moderately professional staff and housekeeping.
Location
78/100
86 reviews
Great location with good parking availability. Great shopping.Limited choice of restaurants & bars in the area.
Breakfast
76/100
96 reviews
Great and affordable breakfast.
WiFi
63/100
5 reviews
Regular internet service.
Cleanliness
58/100
169 reviews
Cleanliness is lacking in rooms and bathrooms.Moderately clean hotel facilities.
Room
57/100
299 reviews
Rooms are fairly clean, but old with average beds and bad TV's.Large but poorly maintained rooms, subpar furniture, and inadequate A/C.Small rooms and poorly cleaned bathrooms.Kitchenettes and minibars are as expected. Shower can be a problem.
Pool
39/100
53 reviews
Pool should be renewed.
Amenities
30/100
88 reviews
Older facilities and unpleasant entrance area.Elevator in need of updating.
Wellness Area
29/100
14 reviews
Wellness & sports facilities could be improved.
Vibe
27/100
49 reviews
Vibe is not too good. Hotel could use some updating.Entrance area is not particularly attractive.Atmosphere could be friendlier. Awesome for families.Good for business people. Good choice for a city trip.
Rated 71/100 based on reviews from families.
Great shopping. Great reception.
Service
84/100
61 reviews
Nice reception with friendly service and standard housekeeping.
Location
76/100
27 reviews
Great location with good parking availability.Limited choice of restaurants & bars in the area. Great shopping.
Breakfast
75/100
30 reviews
Tasty breakfast.
Cleanliness
51/100
55 reviews
Decently clean rooms and bathrooms.Hotel facilities could use a good clean.
Comfort
48/100
43 reviews
Uncomfortable, with guests complaining about noise and the A/C.Average-sized rooms with alright beds.
Room
46/100
91 reviews
Room relatively large and clean and beds are alright but lacking maintenance.Bathrooms are not great, but moderately clean.Older rooms with badly maintained furniture and poor A/C, but decent kitchenettes.Shower can be a problem.
Pool
35/100
26 reviews
Pool should be renewed.
Wellness Area
26/100
5 reviews
Wellness & sports facilities could be improved.
Amenities
24/100
27 reviews
Hotel buildings could use some improvement.Elevator in need of updating.
Vibe
16/100
13 reviews
Vibe is not too good. Hotel could use some updating.
Rated 72/100 based on reviews from couples.
Good location. Good breakfast.
Location
76/100
7 reviews
Great location.
Breakfast
76/100
9 reviews
Tasty breakfast.
Service
76/100
15 reviews
Friendly service.
Cleanliness
57/100
15 reviews
Room cleanliness is acceptable.
Room
53/100
24 reviews
Rooms are quite clean and beds are standard.Rooms in need of maintenance, with poorly rated bathrooms and furniture.
Pool
43/100
5 reviews
Pool should be renewed.
Amenities
34/100
5 reviews
Hotel buildings could use some improvement.
Rated 57/100 based on reviews from solo travelers.
Great location. Tasty breakfast.
Service
79/100
12 reviews
Friendly service.
Location
78/100
6 reviews
Great location.
Cleanliness
57/100
8 reviews
Room cleanliness is acceptable.
Comfort
54/100
6 reviews
Comfortable.
Room
47/100
12 reviews
Rooms and bathrooms are clean enough, but still lacking.
Rated 76/100 based on reviews from business travelers.
Fantastic service.
Service
80/100
5 reviews
Fantastic service.
Room
49/100
8 reviews
Room needs to be improved.
Comfort
49/100
5 reviews
More comfort would be nice.
Rated 69/100 based on reviews from all travelers.
Fair family hotel. Located near shopping areas with easy access to parking.
Breakfast
79/100
90 reviews
Great and affordable breakfast.
Service
78/100
216 reviews
Great service and housekeeping.Service efficiency and reception are OK, but management are lacking.
Location
77/100
81 reviews
Great location with good parking availability. Great shopping.Limited choice of restaurants & bars in the area.
WiFi
63/100
5 reviews
Regular internet service.
Room
58/100
292 reviews
Rooms are fairly clean, but old with average beds and bad TV's.Large but poorly maintained rooms, subpar furniture, and inadequate A/C.Small rooms and poorly cleaned bathrooms.Kitchenettes and minibars are as expected. Shower can be a problem.
Cleanliness
57/100
165 reviews
Cleanliness is lacking in rooms and bathrooms.Moderately clean hotel facilities.
Pool
38/100
52 reviews
Pool should be renewed.
Amenities
30/100
88 reviews
Older facilities and unpleasant entrance area.Elevator in need of updating.
Wellness Area
29/100
14 reviews
Wellness & sports facilities could be improved.
Vibe
27/100
49 reviews
Vibe is not too good. Hotel could use some updating.Entrance area is not particularly attractive.Atmosphere could be friendlier.
Rated 67/100 based on reviews from families.
Great shopping.
Service
83/100
59 reviews
Nice reception with friendly service and standard housekeeping.
Breakfast
76/100
28 reviews
Tasty breakfast.
Location
76/100
26 reviews
Great location with good parking availability.Limited choice of restaurants & bars in the area. Great shopping.
Cleanliness
51/100
53 reviews
Decently clean rooms and bathrooms.Hotel facilities could use a good clean.
Comfort
49/100
42 reviews
Uncomfortable, with guests complaining about noise and the A/C.Average-sized rooms with alright beds.
Room
47/100
89 reviews
Room relatively large and clean and beds are alright but lacking maintenance.Bathrooms are not great, but moderately clean.Older rooms with badly maintained furniture and poor A/C, but decent kitchenettes.Shower can be a problem.
Pool
35/100
25 reviews
Pool should be renewed.
Wellness Area
26/100
5 reviews
Wellness & sports facilities could be improved.
Amenities
24/100
27 reviews
Hotel buildings could use some improvement.Elevator in need of updating.
Vibe
16/100
13 reviews
Vibe is not too good. Hotel could use some updating.
Rated 71/100 based on reviews from couples.
Good location. Good breakfast.
Location
77/100
6 reviews
Great location.
Breakfast
77/100
8 reviews
Tasty breakfast.
Service
76/100
14 reviews
Friendly service.
Cleanliness
55/100
14 reviews
Room cleanliness is acceptable.
Room
52/100
23 reviews
Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.
Pool
43/100
5 reviews
Pool should be renewed.
Amenities
34/100
5 reviews
Hotel buildings could use some improvement.
Rated 57/100 based on reviews from solo travelers.
Great location. Tasty breakfast.
Service
79/100
11 reviews
Fantastic service.
Location
76/100
5 reviews
Great location.
Cleanliness
57/100
8 reviews
Room cleanliness is acceptable.
Comfort
54/100
6 reviews
Comfortable.
Room
49/100
11 reviews
Clean enough, but low rated, rooms.
Rated 78/100 based on reviews from business travelers.
Fantastic service.
Service
80/100
5 reviews
Fantastic service.
Room
49/100
8 reviews
Room needs to be improved.
Comfort
49/100
5 reviews
More comfort would be nice.
Rated 68/100 based on reviews from all travelers.
Fair family hotel. Located near shopping areas with easy access to parking.
Breakfast
69/100
5 reviews
Breakfast is average.
Room
49/100
5 reviews
Room needs to be improved.
Customer Reviews of Hawthorn Suites by Wyndham Las Vegas / Henderson
3.8 of 5Overall
3.7 of 5Amenities
4.2 of 5Location
3.9 of 5Cleanliness
3.9 of 5Comfort
3.7 of 5Condition
3.7 of 5Neighborhood
4.1 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Hawthorn Suites by Wyndham Las Vegas/Henderson, you'll be centrally located in Henderson, within a 15-minute drive of Green Valley Ranch Casino and Sunset Station Casino. This hotel is 5.8 mi (9.4 km) from Boulder Strip and 7.6 mi (12.2 km) from The District at Green Valley Ranch.
A complimentary self-serve breakfast is served daily from 6:30 AM to 9:30 AM.
Make yourself at home in one of the 71 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Black Mountain Golf and Country Club - 1.3 km / 0.8 mi Club Fortune Casino - 1.7 km / 1.1 mi Henderson Events Plaza and Amphitheatre - 2.3 km / 1.4 mi Henderson Convention Center - 2.3 km / 1.4 mi Eldorado Casino - 2.3 km / 1.4 mi Clark County Museum - 2.3 km / 1.5 mi Rainbow Club Casino - 2.4 km / 1.5 mi College of Southern Nevada - 2.4 km / 1.5 mi Emerald Island Casino - 2.6 km / 1.6 mi Jokers Wild Casino - 4.4 km / 2.7 mi Skyline Casino - 5.9 km / 3.7 mi Klondike Sunset Casino - 6.7 km / 4.2 mi Henderson Bird Viewing Preserve - 7.9 km / 4.9 mi Cowabunga Bay Water Park - 7.9 km / 4.9 mi Touro University Nevada - 8.3 km / 5.1 mi
The nearest airports are: Harry Reid Intl. Airport (LAS) - 24.7 km / 15.4 mi Boulder City, NV (BLD-Boulder City Municipal) - 15.3 km / 9.5 mi Henderson, NV (HSH-Henderson Executive) - 21.1 km / 13.1 mi
The preferred airport for Hawthorn Suites by Wyndham Las Vegas/Henderson is Harry Reid Intl. Airport (LAS).
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Henderson? This hotel has 750 square feet (70 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center.
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Free RV, bus, truck parking
Number of meeting rooms - 1
Conference space size (meters) - 70
Free WiFi
Number of indoor pools - 1
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Accessible bathroom
Free self-serve breakfast
Luggage storage
Free breakfast
Express check-out
Multilingual staff
Number of buildings/towers - 1
Total number of rooms - 71
Number of floors - 3
Professional property host/manager
Masks are compulsory at the property for guests without full COVID-19 vaccination
Business center
24-hour front desk
Daily
Safe-deposit box at front desk
Smoke-free property
Hiking/biking trails nearby
Laundry facilities
Elevator
Free self parking
Fitness facilities
Conference space
Computer station
Wheelchair accessible path of travel
Conference space size (feet) - 750
Airport & Shuttle Information
LAS-McCarren Airport 20 minutes from hotel. Taxi from airport to hotel aprox.$40.00
Local Shuttle Info: None
Breakfast Information
Complimentary Full Hot American Breakfast Buffet
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 40
Maximum number of pets per room 2
Pet maximum weight in kg is 18
Pets cannot be left unattended
Pets allowed
$25.00 per pet, per night. Two pet per room limit.
Parking Info
Free outside parking with space for large vehicles, trucks or buses.
Internet / WiFI
Complimentary Wi-Fi internet throughout the property including the guest rooms.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per night
Early check-in is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Property confirms they are implementing enhanced cleaning measures
About Hawthorn Suites
Studios and large one/two bedroom suites with cable
Premium channel packages available
Fully-equipped kitchens with full-size refrigerators, microwave and dishwasher
On-site convenience store selling drinks, snacks, and frozen prepared meals
Business services with free copying and faxing
Guest laundry facility ideal for extended stays
Valet dry cleaning services with free pick-up and delivery based on location
Social hour serving free drinks and snack based on location
Cat and dog friendly
The Hawthorn Suites highlights above are subject to change without notice.
Group vs. Individual Rates at Hawthorn Suites by Wyndham
The graph above is trends of room rates for both our group quotes and the lowest online individual prices our rate checker could find at the time the group bid was entered. The best group or meeting displayed is 28.9% in the month of May 2021 and the highest average individual rate is $195 in the month of May 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hawthorn Suites by Wyndham in a month when rates are lower.
